Frequently Asked Questions

What's included in your basic moving package?

Our standard package includes a professional moving crew, a fully-equipped truck, basic furniture protection, and liability coverage. We handle all the loading, transport, and unloading to make your move as seamless as possible.

Do you offer specialty services?

Absolutely! We specialize in moving delicate items like pianos, antiques, artwork, and electronics. Our team is trained in proper handling techniques and uses specialized equipment to ensure safe transport of your valuable possessions.

How do I get a quote?

• 📞 Call us at 330-435-8686
• 💻 Fill out our online quote form
• 📱 Text us your details at 330-435-8686

We provide free, no-obligation quotes based on your specific moving needs. Our pricing is transparent with no hidden fees.

When should I book?

We recommend booking 4-6 weeks in advance, especially during peak seasons (May-September). Need a last-minute move? Contact us—we'll try our best to accommodate your schedule!

Pro tip: Weekday moves typically have more availability and may offer more flexible scheduling options.

What areas do you serve?

We proudly serve all of Northeastern Ohio and Western Pennsylvania, including Cleveland, Akron, Canton, Youngstown, Pittsburgh, and surrounding areas.

For moves outside our service area, we can coordinate with trusted partners to ensure a seamless experience.

What information do you need for my quote?

To provide an accurate estimate, we'll need:

• Origin and destination addresses
• Approximate move date
• Size of your current home (number of bedrooms)
• List of large or specialty items
• Any access challenges (stairs, elevators, narrow doorways)

Are you licensed and insured?

Yes! We maintain full licensing and insurance, and comply with all Department of Transportation (DOT) regulations for your peace of mind.

Our USDOT #8294651 and PUCO #1748772 certifications demonstrate our commitment to operating legally and safely.

Can I pack my own belongings?

You have options! Pack yourself with our expert tips, or let our professionals handle it. We're flexible and here to help either way.

If you choose to self-pack, we recommend starting the process at least 2-3 weeks before your move date. We also offer packing supplies for purchase if needed.

How long will my move take?

The duration depends on several factors: home size, distance, amount of items, and access conditions. As a general guideline:

• 🏠 Studio/1-bedroom: 2-4 hours
• 🏠 2-3 bedroom home: 4-6 hours
• 🏠 4+ bedroom home: 6-10+ hours

We'll provide a more specific timeframe during your consultation.

What payment methods do you accept?

We accept credit/debit cards, cash, and electronic transfers. A deposit is required to secure your moving date, with the balance due upon completion of your move.

What should I do to prepare for moving day?

To ensure a smooth moving experience:

• Finish packing non-essential items before moving day
• Clearly label boxes with contents and destination rooms
• Separate essential items you'll need immediate access to
• Empty, defrost, and dry refrigerators/freezers 24 hours before
• Secure parking permits if needed
• Keep valuables and important documents with you

Why choose Worry Free Movers?

• 👥 Experienced Team: Seasoned professionals who treat your belongings with care
• 💬 Clear Communication: Straightforward pricing and responsive customer service
• 🎯 Flexible Solutions: Customized moving plans to fit your needs
• 🚛 Quality Equipment: Well-maintained trucks and professional moving gear
• ⭐ 5-Star Reviews: Consistently rated highly by satisfied customers
• 🤝 Local Expertise: Deep knowledge of Northeastern Ohio and Western Pennsylvania
• 🔄 Adaptability: Quick problem-solving for unexpected challenges

What should I do with items I no longer want?

Before your move, consider:

• Hosting a garage sale
• Donating to local charities (we can provide recommendations)
• Recycling electronics and hazardous materials properly
• Using online marketplaces to sell valuable items

For a fee, we can also include junk removal as part of your moving package.

How can I reduce my moving costs?

To maximize your moving budget:

• Move during off-peak seasons (October-April)
• Downsize before your move
• Pack non-fragile items yourself
• Gather free boxes from local stores or community groups
• Have everything ready when movers arrive
• Ask about our current promotions and discounts

What should I do in case of weather issues?

We monitor weather conditions closely and will contact you if severe weather might impact your move. Our team is experienced in handling moves in various conditions, including light rain and snow. For extreme weather, we'll work with you to reschedule as needed at no additional charge.